These socks are just what I needed for the upcoming season. Fair price and appear to be good quality. Haven't worn them too many times, so can't comment on how well they stand up to being worn a lot.
The uniform was way too big for my daughter. I called customer service to ask how to get refunded and they did not explain it very well. Now I’m out $46 plus $6.99 shipping for something that doesn’t work for us. I was very disappointed.
Hi Megan,
Thank you for your feedback, and I’m sorry to hear about your experience. We’ve just sent you an email with detailed instructions on how to return the uniform for a refund or exchange for a different size. We want to make sure you’re completely satisfied and appreciate the opportunity to make this right.
We recommend our customers to leave a note with their order for specific size needed for each piece, and we’ll make sure it’s taken care of.
If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help!
Best regards,
Total Soccer Factory